hathots respects the privacy of our users (“user” or “you”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website http://www.hathots.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”), particularly in relation to our hat-related products and services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please refrain from accessing the Site.

We reserve the right to modify this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will become effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. By continuing to use the Site after the date such revised Privacy Policy is posted, you will be deemed to have been made aware of, will be subject to, and will have accepted the changes in the revised Privacy Policy.

Collection of Your Information

We may collect information about you in various ways when it pertains to our hat-related services. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, as well as demographic information, such as your age, gender, hometown, and interests related to hats, that you voluntarily provide to us when filling in personal information or participating in various activities related to the Site and our hat products. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site related to hats.

Derivative Data

Information that our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site, especially those related to hats. If you are using our mobile site, this information may also include your device name and type, operating system, phone number, country, likes regarding hats, and any other information you choose to provide.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our hat-related services from the Site or our mobile site. We store only very limited, if any, financial information. All financial information is stored by our payment processor, PayPal, and credit card service provider. You are encouraged to review their privacy policies and contact them directly for responses to your questions.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device and are interested in our hats.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information related to hats.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys about hats.

Mobile Application Information

If you connect using our mobile site:

  • Geo-Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services related to hats. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Access: We may request access or permission to certain features from your mobile device, including SMS messages, social media accounts, and other features relevant to hats. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data: We may collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address related to hats.
  • Push Notifications: We may request to send you push notifications regarding your account or the Application about hats. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Use of Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience, especially regarding our hat-related services. Specifically, we may use information collected about you via the Site to:

  • Administer sweepstakes, promotions, and contests related to hats.
  • Assist law enforcement and respond to subpoenas.
  • Compile anonymous statistical data and analysis for internal use or with third parties regarding hats.
  • Create and manage your account for hat purchases.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site related to hats.
  • Email you regarding your account or order of hats.
  • Enable user-to-user communications about hats.
  • Fulfill and manage purchases, orders, payments, and other transactions related to hats on the Site.
  • Generate a personal profile about you to make future visits to the Site more personalized for hat shopping.
  • Increase the efficiency and operation of the Site for hat-related activities.
  • Monitor and analyze usage and trends to improve your experience with the Site regarding hats.
  • Notify you of updates to the Site related to hats.
  • Offer new hat products, services, and/or recommendations to you.
  • Perform other business activities as needed for our hat business.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity related to hats.
  • Process payments and refunds for hats.
  • Request feedback and contact you about your use of the Site for hats.
  • Resolve disputes and troubleshoot problems related to hat orders.
  • Respond to product and customer service requests about hats.
  • Send you a newsletter about hats.
  • Solicit support for the Site and for your hat purchases.

Disclosure of Your Information

We may share information we have collected about you in certain situations, especially concerning our hat-related services. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction related to hat transactions.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance for hats.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law, regarding hats.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site, mobile, and other websites contained in web cookies to provide advertisements about hat goods and services of interest to you.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us, especially those involved in the hat business.

Business Partners

We may share your information with our business partners to offer you certain hat products, services, or promotions.

Social Media Contacts

If you connect to the Site or mobile site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity related to hats.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis regarding hats. We may also share your information with such third parties for marketing purposes, as permitted by law.

Tracking Technologies

Cookies and Web Beacons

hathots may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and our mobile site to help customize the Site and improve your experience, especially for hat shopping. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site for hat-related activities. You may not decline web beacons; however, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

For more information on how we use cookies for hats, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives for hats. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics

We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies to analyze and track users’ use of the Site, determine the popularity of certain hat-related content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us, especially those related to hats. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website and take the necessary steps to protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site, especially those related to hats.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information, especially regarding hat-related transactions. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

We securely collect personal information such as credit card numbers on pages secured with SSL technology for hat purchases.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13, especially regarding hats. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online, especially regarding hats. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

WooCommerce

Our store is hosted on WooCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our hat products and services to you. Your data is stored through WooCommerce’s data storage, databases, and the general WooCommerce application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase of hats, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers for hat purchases. For more insight, you may also want to read WooCommerce’s Terms of Service or Privacy Policy.

Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below: [email protected]
    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements, especially regarding hats.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Contacting us using the contact page
    If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly, especially regarding hats.

Cookies In Use on This Site

Cookies and How They Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can, especially for hat shopping. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. See our list of cookies used as of May 25, 2018, for hats.

Our cookies help us:

  • Make our website work as you’d expect for hat shopping
  • Save you from having to log in every time you visit the site for hats
  • Remember your settings during and between visits for hats
  • Improve the speed/security of the site for hat-related activities
  • Continuously improve our website for you regarding hats
  • Make our marketing more efficient (ultimately helping us to offer the hat service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission) regarding hats
  • Collect any sensitive information (without your express permission) regarding hats

If you have any queries, please contact us.

Address: UNIT 903D,9/F., CAMERON COMM CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY HONG KONG

TEL: +8528271730

Email: [email protected]

Working Time: Mon – Fri 08:00-17:00 (UTC+8)

On business days, we will respond to you within 24 hours.