We provide a range of convenient and secure payment methods to enhance your hat – shopping experience. The following credit cards are accepted: Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Additionally, we also support Apple Pay. When you reach the checkout page, just enter your card details, and your payment will be processed in a highly secure manner.

What to Do If Your Credit/Debit Card Payment Is Declined

Place Your Order Again

If your payment is declined, you’ll need to place a new order. Unfortunately, we are unable to reinstate an order once the payment has been declined.

Conduct These Checks

To avoid having your new order declined, we recommend that you perform the following checks:

  • Card Details Accuracy: Carefully double – check all the information on your card, especially the expiry date. An incorrect expiry date is a frequently encountered reason for payment rejections.
  • Security Code Entry: Make sure you enter the security code correctly. This is the three – digit number located on the back of your card.
  • Card Issuer Decline: There’s a chance that your card issuer has declined the payment. Since they don’t always inform us of the specific reason, it’s a good idea to check with them directly or contact your bank for clarification.
  • Alternative Payment Options: If you’ve verified all the above and the problem still exists, try using another card or a different payment method.

Next Steps

  • 3D Secure Decline: If your payment was declined through 3D Secure, you must contact your bank for further information.
  • Error Message Handling: If you receive an error message during the payment process, please get in touch with us as soon as possible. Provide as many details about the issue as you can, including the exact error message you received, and we’ll work to resolve it promptly.

Security and Privacy

Your security is our utmost priority. Our website uses advanced encryption technology to process your payment information securely. Moreover, we comply with PCI – DSS standards to ensure the protection of your data throughout your shopping journey.

We also take fraud prevention extremely seriously. All credit and debit cardholders are subject to validation and authorization by both our company and the card issuer. When making online card payments, depending on your bank issuer, you may encounter 3D Secure security measures. This could involve entering a password, receiving a security code via email or phone, or additional interactions such as fingerprint scanning or two – factor authentication, based on various authentication factors. For more information regarding these authentication processes, please consult your card – issuing bank.

Order Confirmation

Once your payment is successfully processed, you’ll receive an order confirmation email. If it doesn’t appear in your inbox, please check your spam or junk folder.

Contact Us

If you have any questions or concerns, feel free to reach out to us.